What You’re Not Seeing – The Leadership Blind Spots That Cost You with Bill Miller

What if the biggest threat to your leadership isn’t a bad decision, but the one you can’t even see coming? Gayle Lantz speaks with Bill Miller, a returning guest and author of What Every CEO Must Know: 37 Secrets to Lead with Confidence and Power. Bill has spent decades coaching and advising first-time CEOs and founders.

He says most CEOs are drowning in emails, meetings and to-do lists, and never stop to ask two questions that matter most.

Bill shares the practice he calls a “mirror meeting,” a weekly ritual he’s used since his product management days to catch blind spots before they become costly mistakes. He walks through real (and sometimes painful) stories from his book, including a founder who trusted his attorney without reading the fine print, and a CEO whose delayed decision to let go of an underperforming salesperson cost his company nine months of plummeting revenue. 

Along the way, Bill and Gayle dig into why even well-intentioned leaders fall into these traps, and how AI is creating a whole new category of blind spots CEOs haven’t reckoned with yet.

This episode covers:

• The two questions Bill believes every CEO should be asking but usually isn’t
• How to hold your own “mirror meeting” 
• A costly lesson in “trust without verification” from an executive who paid for it for years
• Why delayed decisions can sink a company’s numbers
• Bill’s take on the possibility of an AI CEO in the future
• The importance of having a “number two” who will tell you the truth
• How to build resilience to recover from mistakes more quickly