Authentic leadership, clarity of purpose, and relentless client focus enable sustainable growth. Even in large, established organizations, transformation is imperative to serve changing customer needs.
Gayle Lantz speaks with Keith Demmings, CEO of Assurant, a multi-billion dollar global risk management solutions provider.
Keith has been with Assurant for over 25 years, starting as an intern and growing into the CEO role. He shares insights on leading a complex global organization with 13,000+ employees while staying focused on the core mission of creating value for clients.
This episode covers:
- The importance of succession planning and mentorship
- How to build a collaborative culture and break down silos
- Tips for staying calm amidst chaos and empowering teams
- The power of leveraging people’s strengths
- Keeping a sharp customer focus to drive decisions
- Key mindsets and practices for leading through continual transformation
Keith emphasizes that clarity of purpose enables Assurant to navigate change, overcome challenges, and keep improving. His experience offers lessons for leaders of any organization on how to lead authentically.
Note: This episode is Part 1 of Gayle’s conversation with CEO Keith Demmings. Part 2 airs separately.
About Assurant:
Assurant is a leading global provider of comprehensive risk management solutions for the automotive, lifestyle and housing protection sectors. Operating in 21 markets globally, the company partners with some of the biggest brands in the world to manage risks of property damage, liability and financial loss, theft and natural disasters. As a B2B2C enterprise, Assurant designs insurance, protection products and support services that help businesses provide premium customer experiences to their end consumers – through a combination of digital intelligence and expert human insights, so people can take full advantage of living in a connected world.
LINKS:
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